With the popularity of the Internet, more and more people prefer online shopping without going out. When people Most people are aware of the credibility of an online website before they start the first shopping. Customers of Dresslily also have the same doubt: Is dresslily a scam? Is this online store safe and legit? What could i do if I can’t receive my order after payment?
We can totally understand this concern for a strange new website. However, please rest assured that Dresslily is an one hundred percent reliable, safe and legit shopping website. Dresslily are certified “secured “by renowned E-commerce service providers such as Paypal verified, McAfee secure and DMCA. The certificates can be seen at bottom right corner on every page.
The most important thing of convincing customers to shop on Dresslily is that Dresslily has a professional customer service.
Ⅰ. A survey after shopping
After a period time of the order has been shipped out, Dresslily’s customer service will send an email to customers to ask about shopping experience. Five questions are listed:
- Is the shipping speed reasonable for you?
- Are you satisfied with the products?
- Is Dresslily Customer Service helpful?
- Is shopping on our website easy?
- If you have more suggestion, such as customer service, the styles of cloths, etc. Please specify ?
If you have a pleasant time with Dresslily, please reply that mail and share it, the staff will offer a reward for your kind message. If you are not satisfied with the shopping, no matter items you received or some other things, you can write down the complaint on that mail, customer service will try best to solve the issue for you.
Ⅱ. Send messages on Facebook
The link of Dresslily Facebook channel is https://www.facebook.com/Dresslily/ Most popular items, the latest fashion and current activities are posted on that page. DressLily set up a customer service team on it. Many customer leave a comment below each post and the staff of customer service answer some of those.
Once a customer write a complaint about not receiving order or products do not fit, a staff will send a message to contact immediately. In order to solve the problem as soon as possible, Dresslily kindly ask every customer to tell them the order number and state issue with more details. But to avoid customer service lost your complaint, i advice you leave your complaint by live chat or email:support@DressLily.com.
The above information shows that Dresslily is not a scam, it is safe and legit because customers are taken good care of after placing an order. For online shopping, customers are unable to touch real items and check quality and size, so customer service takes an important part during the whole shopping process. Customer service of Dresslily is responsible for each order and consider it is a pleasure to help customers. All staff are conscientious for every email, comment and message, no matter it is a pre-sales query or an after-sales complaint. If you have any doubt about the safety, legitimacy for Dresslily, leaving your comments on dresslilyscam.com, i will find the answer for you.