We want to see how YOU wear Dresslily! Today’s photo was finished in Enchanted forest. Many fans it was a pretty dress!
As an online apparel store, recently, Dresslily has often been brought into discussion by lots of shopaholics. Some emotional reviews online said dresslily is a scam. Is it true? Is dresslily not a reputable site but a scam? Countless of customer reviews about Dresslily can be accessible on a variety of shopping reviews sites or channels, such as Resellerratings, Google play and Youtube. Unfortunately, no one can define dresslily is a scam or not, because it is impossible for us to read all of them, there are negative reviews online, while positive reviews with it.
Who is dresslily? Is dresslily legit, or a scam? Gathering useful information from reliable channels is hence of great significance for customers prior to making a purchase. This article therefore will provide you with an overview of these three ways to know the fact about Dresslily, including reading dresslily reviews on Resellerratings and Android Apps on Google Play and watching buyer show on Youtube.
Is dresslily a scam? Checking on customer reviews about dresslily on resellerratings.com. Resellerratings is a trustworthy channel through which buyers can latch on Dresslily and hence we suggest that customers should go to Resellerratings for Dresslily reviews. It can be seen, firstly, that Dresslily is marked ‘7.41/10’ according to Resellerratings 1141 reviews.
Additionally, Resellerratings also provides a more detailed rating based on five topics, including products, shipping and so on. As a result, Dresslily customers can further their understandings of the store. Based on the data of dresslily reviews below, we know that among customer reviews, reviews for dresslily shipping and package is the largest complaint point.
Moreover, after checking the details of each review and we found that approximately 83% of customers gave Dresslily rating above 4 stars while the rest of them left negative reviews with only 1 star. Their complaints pertained mostly to the store’s low shipping rate, illustrating that Dresslily’ shipping should be improved. Currently, in fact, Dresslily is said to push forward to resolving this problem and to further cooperation with some multinational logistic companies such as DHL .
- Android Apps on Google Play
Another choice for customers to gather authentic reviews about Dresslily is Google Play, it’s usually customer reviews for dresslily app, not for pc version. Read the customer reviews on it. As displayed in the screenshot below, Dresslily has been marked with 3.6/5.0, along with 3.5/5 stars on the basis of 2161 customer reviews.
Aside from Resellerratings and Android APP, customers can also read reliable reviews through Youtube. Youtube bloggers prefer to share their shopping experience and reviews with videos, this kind of reviews are considered as relatively objective. On the other hand, some customers are known to give negative reviews especially complaints on rating sites thereby vetting their negative emotional feelings. In this case, they would probably fail to give objective comments and thus their reviews cannot be trusted. Fortunately, however, youtube is a way through which we can gather information in addition to customers’ words but their real show with items received. Moreover, customer demonstration on youtube appears more reliable as compared reviews writing.
Is dresslily a scam or legit? We cannot give a clear answer. Just like a coin have 2 sides, dresslily must have its advantages and cons. Which side is your reviews about dresslily? Leave comments here will be appreciated.
- Dresslily Tax
A minority of Dresslily complaints describing the store as a scam pointed out that they had been charged for tax. In fact, the situation in which customers assume the import duty or sales tax can be read on the site and the link is http://www.dresslily.com/m-article-id-58.htm. It clearly clarifies that a part of countries or districts charge imported goods for two kinds of tax. One is Sales Tax (VAT) and the other is Import Duty. Both of taxes are calculated according to the value of the goods (+ shipping sometimes). Additionally, the value of the taxes would not be high. Prior to making a purchase on Dresslily, therefore, you are suggested to latch on the laws and practices concerned in your country (or shipping destination countries if you are drop shipping internationally).
More discussions about whether dresslily is legit or scam will show you on this blog. Leave your reviews and tips here are encouraged.
Dresslily has been generally considered as a reliable online apparel store, while recently it was put under the fire due mainly to a minority of customer complaints stating that they could not find the phone number or contact number of Dresslily. Besides, some even claimed that Dresslily was a scam without customer service. Admittedly, the complaints on Dresslily seemed overwhelmingly negative. However, no one can deny that its customer service did dissatisfy the needs of some customers. At least, Dresslily failed to make its customers to know how to make a contact. Yet this article will help you latch on the ways to contact Dresslily.
- No Phone Contact on Dresslily
To begin with, we scoured the web and landed on its “Contact Us” page surprisingly finding that Dresslily has not provided phone number contact service for customers. Is it really no hotline service? In answering this question, we contacted the PR Manager of Dresslily and was told that the store currently has not provided the hotline service for the customers. Additionally, she added, in the future inquiries through phone contact might be available for Dresslily customers. Thus, customers should be aware that the store does not offer its customers phone call service at present.
- Tips of Contacting Dresslily
Although customers cannot benefit from the phone number contact service, they still can use three feasible ways to contact Dresslily, including ticket submitting, sending an email and live chat.
- Ticket submitting via Support Center
Submitting a ticket via support center is one of the ways through which customers are able to contact Dresslily. The steps are very simple. Firstly, log into support center by clicking on the link https://support.Dresslily.com/ticket/ticket/index. Then fill in all the blanks on the page below and submit the ticket.
After finishing the steps above you just have to await the reply. Please remember to be patient, since it might take 1-2 business days for customer servers to review your questions and reply it. However, plenty of complaints can usually read in some customer rating sites saying that it is too slow for them to receive the reply from Dresslily through this method. However, ticket submitting is said to be the fastest way for customers to get replied.
2.Sending an Email to Dresslily
In addition to submitting a ticket, sending an Email to Dresslily support center is accepted. the email address is support@DressLily.com. So don’t make a mistake, or you will fail to receive any replies. Most importantly, you should be aware that Dresslily customer service will not solve your problems with email. it’s just an additional way to contact Dresslily support center.
- Live Chat with Dresslily
Another choice for customers to contact Dresslily is live chat. Just simply click on the icon below and choose “Start Online Chat”. As a following a conversation pop-up window below will bounce at the right corner on the page, so that you can leave your questions by filling the blanks.
- No 24/7 Service
Now that you have known the tips of contacting Dresslily, does it follow that the phenomenon of no customer service will no longer happen? The answer might be ‘No’! The most important reason, as contended by the store’s PR Manager, is that Dresslily does not provide 24/7 customer service. It means that some customers cannot get replied promptly after they contact Dresslily. As a result, it is our advisable suggestion for every customer to stay calm and be patient. Instead, complaining Dresslily is a scam on review sites, to some extent, is totally useless in terms of problem solving.
Another reason might be the customer fails to take advantage of the right contact details and hence it is impossible for them to contact Dresslily. So please make sure you use the right contact number or email address.
All in all, Dresslily is not a scam site, despite there is currently no phone number to contact it. Rather, the store will be glad and will strive to reply your questions, as long as you familiar with the tips given above. Therefore if you encounter some problems during Dresslily shopping, please don’t forget to contact the customer servers with the tips above.
It is no doubt that the development of E-commerce brings us lots of benefits. Nowadays e-shoppers are accustomed to making a purchase by placing an order online instead of stepping out of their house, since the delivery service is increasing satisfying. The item itself, however, is not so gratifying, especially when it comes to buying clothing online. Currently, in fact, plenty of customer reviews about the products issue of online apparel stores and negative reviews refer mostly to the wrong size products they received.
However, the sellers seem innocent, because most of them have provided size chart or fits guide online. So what is the main cause to the problem? Sometimes the mistakes might attribute chiefly to the site itself. Sometimes, on the other hand, it might be as a result of e-shoppers’ carelessness. In such circumstance, buyers are likely to ignore the size chart but confidently opt the ‘right’ size they consider.
Likewise, the global apparel online store Dresslily is put under the fire owing to the negative sizing reviews. But the result of recent investigation conducted by the site on their customers reveals that nearly 45% of their customers failed to notice the size chart before making a purchase. Additionally, more than 30% of Dresslily buyers did not turn to the customer servers when they could not make sure their perfect size and around 9% of customers did not know how to use the size guides.
This article hence will aim to help you to know more about how to use Dresslily’s size chart, along with some tips of helping Dresslily fans find their right size.
- Be aware of Size Variance
Before making sure your size, every Dresslily customers should be aware that
- Sizes vary from different sellers
Firstly, you should be aware that sizes may vary due to different sellers. Dresslily’ “M” could be Zara’s “L”.
DressLily size chart guide:
In this case, taking advantage of Dresslily’s size chart is essential for a satisfying shopping experience.
Therefore, how to use Dresslily’s size guides?
According to our findings, there are two measure units available on the site, including inches and centimeters. Besides, a size conversion chart applied to the customers from the U.S., the U.K. and the Europe are accessible as well.
To help customers find their perfect sizes, Dresslily also provides a digital calculating converter and customers can approach to their approximately size after inputting their body measurement figure into the blank.
- Items are from different suppliers so that sizes may vary as well.
Aside from size difference between Dresslily and other sellers such as Zara, sizes of clothes on the site from different suppliers might vary as well. For example, as displayed in the screenshots below, T-shirt A’s “2XL” equals to T-shirt B’s “3XL” and T-Shirt C’s “M”. It can be seen that although both of T-shirts belong to Dresslily, their sizes are totally different. Thus in this circumstance, size chart is of great importance. Customers are supposed to make use of it prior to making a purchase. Instead, mistake would happen if customers misunderstand that sizes of T-shirt A are identical to that of T-shirt B or T-shirt C and therefore place an order without referring to the size guides.
Dresslily Team know that they hardly avoid the sizing issue from occurring, so they offer support–if customers receive the wrong size items, don’t hesitate to use the customer service and make a contact. Dresslily Team are committed to going through the return and exchange process. Besides, yet you should be aware that the customer service on Dresslily is not 24/7 and thereby keep calm once you fail to get any reply promptly after trying to contact the servers.
But anyway, don’t forget to check the size chart when you make a purchase on Dresslily!
DressLily Coupons,Deals & Promo Codes
Other customers could tale The order review function into shopping decisions. We could choose our size or color based other reviews about it. and Dress Lily could take these reviews as a real customer feedback. the buyers’ reviews will be aggregated and analyzed by Dress Lily to bring significant changes for us.
A marketing head of Dress Lily told us that in order to use customer reviews effectively for betterment of the products Dress Lily offer and customer service, they make this decision to collect and sort customer reviews and feedback. Customers could review their whole ordering process, like delivery and tax and all other aspects of Dress Lily’s services that directly affect customers.
Why Dress Lily make this decision?
E-commerce businesses become more and more popular. We are used to online shopping, and what follows are reviews and complaints about these businesses. Many e-commerce businesses are complained as scams by customers, Like fashionme.com, rosegal.com, etc.
Pls feel free to leave your reviews and complaints for Dress Lily. We will discuss whether Dress Lily is a scam or not based on your opinions, online news and reviews and complaints sites.
Nowadays most of e-shoppers usually prefer to read reviews about the online shops prior to making a purchase. Some may contend that relying on site reviews from other buyers will help us make a more clever decision. This statement seems hardly be questioned since the rational behind it is that almost all these feedback is the truth about the site. However, in fact, none of them have been actually tested, no matter complaints or praise.
DressLily, an international online fashion store is no exception. The authenticity of its complaints as well as praise might not tell the full story of the site. So an ultimate question with which every DressLily lover might be obsessed is, “Whether DressLily is a legit site or a scam site?” In answering the question, this article hence will conduct a relatively detailed investigation of DressLily, thereby providing you with the truth about DressLily complaints, progress and praise. We firstly will briefly introduce what the site is about and then will analyze its complaints and praise on the rating reviews communities such as Resellerratings and Trustpilots. Finally, we will take a look at whether the DressLily complaints have been handled and whether some progress have been made.
- Introduction to DressLily
Founded in 2008, DressLily is officially claimed as a global online fashion clothing and accessory store. Its caters chiefly to the needs of European female customers who look for fast fashion at cheap prices. Additionally, DressLily makes a commitment to offering free flat rate shipping worldwide facilitating the site to win great popularity. On one hand, low prices and free shipping service do bring DressLily a growing number of fashion fans and reviewers’ praise. On the other hand, they make the site suffer from customer complaints with relation to products issue and shipping issue. So we may ask, “Is DressLily a legit site?” To answer this question, now we will go to the further discussion about DressLily complaints and praise.
- Whether the Items are as Pictured: The Truth about DressLilyDressLily has been put under the fire because its products were complained of seemingly being not as pictured. So is it the truth about its products? However, this article might say no. We recorded almost all the DressLily complaints on Resellerratings but found only 8% of reviews criticizing for this issue. Instead, most of the comments are praise as the screenshot cropped above stating that items received were as pictured with the phrase ‘all matched the image of the items’. It can be seen, therefore, that DressLily’s products are in accordance with their images online. Admittedly, products on DressLily sometimes are no so identical as the pictures demonstrate owing to the shooting problem. The site is said to have recruited a professional team of photographers and thus tries to handle product complaints.
- Whether the Shipping Is Good: The Truth about DressLily
Another major kind of complaints about DressLily focus on its shipping issue. Some customers such as perkinsb-85219 giving the rating 1 star on Trustpilot argued that the delivery was slow. It is not difficult for us to understand the buyer’s anxiety since the shipping time might take more than 25 days. Nevertheless, a reasonable reflection informs us that the complaint seem somewhat unfounded. To begin with, the buyer contended that he used the free flat rate shipping and admitted that he knowing that this shipping would be slow. We have checked the speed rate of flat rate shipping on DressLily.com and found that it is stated to take 7-25 business days and therefore the delivery time of the buyer’s products had not exceeded the estimated time displayed on the site. Furthermore, it is our suggestion that customers who desire to receive their items earlier can take advantage of the expedited shipping method instead of the free flat rate shipping. This is because the speed of flat rate shipping is widely considered as the slowest compared with that of standard shipping and expedited shipping. Last but not least, being patient is the most important advice we speak to all DressLily customers, since long distance shipping from China really takes almost 1 month, especially you choose flat rate shipping.
Of course, it cannot be denied that luck is sometimes a crucial factor to whether you manage to obtain your parcel on time. Even some DressLily customers fortunately reported receiving their parcels earlier than expected. Take Cristilena as an example. As the screenshot shows, she was totally satisfied with the shipping leaving the high praise that“the shipping time is fast enough ” on the rating site Resellerratings.
- DressLily’s Progress in Handling the Complaints: the Shipping Issue
Furthermore, DressLily is pushing forward to setting up the priority direct mail to handle such complaints as the shipping issue. As is known, the site currently offers three shipping methods, including flat rate shipping, standard shipping and expedited shipping, which have resulted in lots of complaints due to its somewhat slow speed. The implementation of Priority Direct Mail, as mentioned by DressLily PR Team, is believed to avoid the store from being attacked to some extent. Firstly, the new shipping method particularly serves customers from several countries like the U.S, Canada and Germany (as shown in the table below) so that it only takes 7-15 business days. Customers from these countries would likely no longer complain about the shipping rate. Moreover, priority direct mail is generally accepted as a safer shipping way through which customers could be more confident that their items would be safely delivered.
In conclusion, the article considers that DressLily is a legit site with providing a relatively detailed analysis of the site’s reviews and its truth. Besides, we have further examined the progress DressLily made and acknowledged its desire to handle complaints. We believe that the site is striving to provide our e-shoppers with a better customer service in terms of its products as well as its shipping.
Is DressLily a scam? This is a question obsessing lots of the fashion lovers around the world who were attracted by the appealing clothing which DressLily.com as well as bunch of same clothing sites provided. We saw plenty of complaints written by customers in rating companies sites such as Trustpilot and Product reviews, however, are these reviews really clarified the online shopping problems and whether these problems has been solved yet? Lets have a glance over DressLily’s shipping, price system and the customer service one by one.
What is DressLily and what do they sell?
As it is described in their Facebook profile that DressLily was born in Jan/2008 and is an online fashion store providing worldwide free shipping. Most of their products are women clothing being selling at a relatively cheaper price. Additionally, their company even willing to pay for the shipping if you choose the Flat rating shipping method (Free shipping worldwide). Buyers checked out without any hesitation after seeing the appealing info DressLily provided. Then the complains appeared.
Is DressLily a scam site?The most recent review i found in Trustpilot wrote to DressLily says DressLily is a scam site that she hasn’t received her swimsuits after 15 days of ordering the item.
I cropped the above pic from official site of DressLily. We know that shipping is a crucial part of online shopping, long distance shipping takes time and really costs. 15 days didn’t surpass the estimating delivery time and the estimates here didn’t included the time the package spends to pass through the custom as it is clarified at the bottom.
It is true that people can barely stand to wait almost a month for their package to arrive and it do become a reason customers left the word “scam” in review of the site. So my suggestion is be patient if you are not willing to pay for the shipping, or spend a little for Expedited shipping as well as Standard shipping so that you can grab the package earlier.
We can see lots of reviews complaining about the customer service saying that there are no customer care at all and concluded that DressLily is a scam site. Whenever you meet any problem during the purchase or after purchase, contact the customer service would be your first choice to solve the current problem you are encountering. However, what i know about DressLily is their online service are not working 24 hours so don’t worry if they didn’t reply you immediately. Whenever you try to send them a ticket, DO NOT forget to clarify your problem as well as your purchase ID. The more information you provided, the faster the help they will return. Don’t be anxiety a since DressLily provides a 30 days unconditional refund policy.
Why do people still think DressLily is a scam?
- Emotion venting
A store without negative shopping experience doesn’t exist. Variety of problems appear anytime during the purchase. So does it happened to DressLily. As data of DressLily reviews was collected, approximately 50% of the negative reviews with “scam” complains has been revised to a positive one after problem solved through the communication between the DressLily’s quick acting customer service and the customer. Some customers vent their anger onto the scoring sites before contacting a customer specialist and this become the number one reason “scam” is applied to DressLily.
- Defaming from competitors
Clothing E-commerce is a complex market and every company is struggling to stand out. Some reviews are suspicious since they would rather repeating complaining that DressLily being a scam sites than providing a ticket number to solve the problem as soon as possible.
- Limited reviews options
Some rating sites such as Ripoffreport only accepts negative reports from the customer so that’s the reason everything you saw on those sites are customer’s complaints.
In conclusion, read through every details including shipping, payment, returns policy from DressLily as well as other similar sites since rules might be totally different site by site. Be confident to shop at DressLily and no way its a scam site! If you had any reviews about whether DressLily is a scam or legit, leave messages to us.
Network is convenient for us to live better. We check information online, read news online, and shopping online. But network is also dangerous because it’s virtual. Fraud, hacking, identity theft, scams, all these maybe happened online everyday. So we naturally worry about the website we landed in. Worry About DressLily Is A Scam? Yes, you worried, and it’s same for you to worry about Amazon, Aliexpress and more other e-commerce stores.
Is it really a shocking difference between clothing advertised on Facebook and what furious consumers are getting?
No difference between picture and objects is impossible. You tweet a self photography on twitter, and are you sure that’s no different from real you? I can’t make sure. But if you think there is a shocking difference. It maybe a miss shipping or a miss sending. Anyway, you could contact DressLily customer service. A legit company will not ignore about this issue.
Dictionary.com said scam is a confidence game or other fraudulent scheme. Is DressLily.com a confidence game or other fraudulent scheme? No, it’s seemly a legit online store.
Details about DressLily information, shopping guide, help center are posted at the bottom of DressLily home page, as same as the information of global online security firm “DMCA”, “PayPal VERIFIED”.
It’s impossible for a e-commerce store have zero customer complaint or reviews. The key of making sure the legit is to find the information of what they really do. What is DressLily doing? Find more info on our blog.
DressLily is online store which is free shipping to all over the world. It focused on women apparels and accessories.Is DressLily a scam or legit? That maybe a questions some new shoppers will ask.
Someone said DressLily scam because of the low score several reviews site. But they didn’t see the great effort DressLily make.
This is an article prove DressLily is not scam based on its customer service.
We could contact DressLily customer reviews with 2 methods:live chat and support tickets. Live chat is usually help to solve pre-sales problems, and support ticket is usually for after-sale problems.
Did DressLily customer service just do these 2 things? No, what they do are out of you could image. When you leave DressLily reviews on third-part reviews site, DressLily customer service followed you and help to solve your complaints for DressLily.
1.DressLily help to solve customer complaints on trustpilot.com
2.DressLily customer service help to solve customer complaints on resellerratings.com
3.DressLily customer service help to solve customer complaints on bbb.org
At last but not least, i recommend you to write DressLily reviews or complaints at DressLily.com, because it’s hard to track customer complaints which leave on other sites. DressLily customer service could find customer complaints on some major reviews site, but may lost your reviews when you write it down at some unknow sites.
What the above customer reviews and solutions showed that DressLily customer service is try their best to prove DressLily is not a scam. Agree with my ideas or don’t? Welcome to leave your tips and opinions to us.