Dresslily is a scam due to its poor quality. Dresslily is a scam due to its wrong size. Dresslily is a scam because i contact it but no reply. Dresslily is a scam because over 2 month later i still receive nothing. Dresslily is a scam because i purchase for 3 items but only receive 2. Is dresslily really a scam?
A customer contact dresslily and said he buy several items but lost one.
dresslily customer carer replied to him:
·Thank you for your recent order at dresslily.com
This is an update about following item:
We are sorry to let you know that this unshipped item is out of stock
·In order to resolve this issue,we have refunded the unavailable item to your DressLily Wallet (store credit).
·We have refunded the unavailable item price and exceptionally reward you with extra points (e.g. If your item is 1usd = 5 points , 3usd=3*5 points => get 15 points etc).
You can use both your wallet and points to purchase your future products.
For more information about your wallet click here : http://user.dresslily.com/m-users-a-wallet.htm
For more information about points click here: http://user.dresslily.com/m-users-a-points_record.htm
Please kindly contact us to get a refund for the Balance of your Wallet.
Note: Refunds will be issued to Paypal within 48 hours.
Refunds will be issued to Credit Card within 7-14 days business days.
·As a proof of a good will,we would like to provide you a 10% coupon for your future purchase.
·Please reply us within 5 business days .
We look forward to hearing from you soon.
Thank you for your understanding and collaboration.
dresslily Customer Service
this customer ask for another one: “is it available in black XL ? that would be ok also”
Dresslily refund him and ask he place another order by using the money they refunded him since the refund has been finished already.